Privacy Policy

Last updated: February 23, 2026

This Privacy Policy describes how Loopsorbit (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from loopsorbit.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. Usage Data may include device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information to process your payment in order to fulfill your orders.
When you visit our Site or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to process your payments, fulfill your orders, send order notifications, and manage your account.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, and to show you advertisements for products or services.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, such as:

Vendors or other third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, fulfillment and shipping).
Business and marketing partners to provide services and advertise to you.
When you consent to our disclosure of certain information to third parties.
To comply with any applicable legal obligations.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

Right to Access / Know: You may request access to personal information that we hold about you.
Right to Delete: You may request that we delete personal information we maintain about you.
Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may receive a copy of the personal information we hold about you.
Restriction of Processing: You may ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may withdraw this consent.
Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Email: l@loopvill.com
Phone: +86 181 0582 2315 (Ms. Li)
Address: Loopsorbit (Loop's Orbit), Yejie Dujiacun Resort, Miaoxi Town, Wuxing District, Huzhou, Zhejiang 313000, China